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1권   PART01 행정학의 기초이론 CHAPTER 01 행정과 행정가치 28 체계도 / 28 THEMA 01 행정의 의의 ·········29 THEMA 02 행정가치 ···············31 02-1 공익 ··············33 02-2 정의 ···············36 02-3 형평, 자유, 평등 ·············38 02-4 민주성, 합법성, 투명성 ······························41 02-5 능률성, 효과성, 효율성 ·····························48 02-6 가외성 ·················51 02-7 합리성, 적합성, 적정성 ·····························53 THEMA 03 행정가치 간 관계 ··············55 CHAPTER 02 현대 행정의 이해 58 체계도 / 58 THEMA 01 국가 역할의 변화 ··············59 THEMA 02 이념에 따른 정부관의 변화 ························64 THEMA 03 정부와 시장의 관계 ··········66 THEMA 04 시장실패 ···············67 04-1 Savas의 재화 분류 ·········71 04-2 외부효과 ·············73 04-3 공유지의 비극 ·················75 04-4 주인대리인이론 ················77 THEMA 05 정부실패 ···············80 05-1 Wolf의 비시장실패 ··········82 05-2 파킨슨 법칙 ·······84 05-3 공공재의 과다·과소공급 ···························85 THEMA 06 공공서비스 공급방식의 변화 ·······················87 06-1 민영화 ················90 06-2 민간위탁 ············94 06-3 공공부문 민간투자유치 ·····························98 06-4 수익자부담원칙 ··············101 THEMA 07 시민참여와 NGO ············102 07-1 NGO ·············103 07-2 사회적 자본 ···················108 07-3 정부신뢰 ············111 07-4 사회적 기업 육성법 ·······112 CHAPTER 03 행정학의 발달과 행정이론 118 체계도 / 118 THEMA 01 행정학의 학문적 성격 ·······························120 THEMA 02 전통적 행정학의 성립 과정 ······················124 02-1 정치와 행정 ···················129 02-2 행정과 경영 ···················135 THEMA 03 행정관리론 ·········137 THEMA 04 호손실험과 인간관계론 ·····························140 THEMA 05 행태주의 접근방법 ··········143 THEMA 06 생태론적 접근방법 ··········149 06-1 비교행정과 발전행정 ································151 THEMA 07 체제론적 접근방법 ··········155 THEMA 08 후기행태주의 접근방법 ·····························158 08-1 현상학적 접근방법 ········159 08-2 포스트모더니즘 행정이론 ························163 08-3 신행정론 ···········166 THEMA 09 공공선택론 ·········169 09-1 민주행정 패러다임 ·········172 09-2 비시장적 의사결정 연구 ··························175 THEMA 10 신제도주의 접근방법 ······182 10-1 신제도주의 유파별 비교 ··························185 10-2 합리적 선택 제도주의 ·····························186 10-3 역사적 제도주의 ············190 10-4 사회학적 제도주의 ········194 THEMA 11 신공공관리론 ···················196 11-1 정부실패 이후 정부 역할 재정립에 관한 이론 전개 ····················202 11-2 작은 정부와 감축관리 ·····························205 11-3 고객지향적 행정 ···········206 THEMA 12 뉴거버넌스론 ···················211 12-1 신공공관리론과 뉴거버넌스 ·····················214 12-2 Peters의 거버넌스 모형 ··························216 12-3 기타 거버넌스 모형 ······218 THEMA 13 탈신공공관리론(Post-NPM) ·····················221 THEMA 14 신공공서비스론 ···············223   PART02 정책학 CHAPTER 01 정책과 정책학 230 체계도 / 230 THEMA 01 정책연구의 의의 ·············232 THEMA 02 정책학의 전개 ·················237 THEMA 03 정책과정의 참여자 ··········241 THEMA 04 정책과정의 권력 모형 ·······························244 04-1 조합주의 ··········250 THEMA 05 정책네트워크 모형 ··········254 05-1 하위정부모형 ·················255 05-2 이슈네트워크와 정책공동체 ····················257 THEMA 06 정책유형론 ·········261 THEMA 07 정부규제 ············266 07-1 Wilson의 규제정치이론 ···························272 07-2 규제개혁 ···········274 07-3 행정규제기본법 ··············277 CHAPTER 02 정책의제설정론 281 체계도 / 281 THEMA 01 정책의제설정과정 ············282 THEMA 02 의제설정과정의 유형 ······284 THEMA 03 의제설정이론 모형 ··········286 THEMA 04 의제설정 영향 요인 ········294 CHAPTER 03 정책결정과 정책분석 296 체계도 / 296 THEMA 01 정책결정과 정책분석 ······298 THEMA 02 정책문제의 구조화 ··········302 THEMA 03 정책목표의 설정 ·············306 THEMA 04 정책대안의 탐색 ·············310 THEMA 05 정책대안의 결과예측 ······311 05-1 델파이와 정책델파이 ································315 THEMA 06 정책대안의 비교·평가 ·······························317 06-1 비용편익분석 ··················319 06-2 비용효과분석 ·················324 THEMA 07 불확실성하의 의사결정 ·····························326 THEMA 08 정책분석의 실제 ·············328 THEMA 09 정책결정Ⅰ:합리모형 ·······336 THEMA 10 정책결정Ⅱ:점증모형 ·······340 THEMA 11 정책결정Ⅲ:혼합탐사모형 ··························346 THEMA 12 정책결정Ⅳ:최적모형 ·······348 THEMA 13 정책결정Ⅴ:만족모형 ·······350 THEMA 14 정책결정Ⅵ:조직모형, 회사모형 ················352 THEMA 15 정책결정Ⅶ:쓰레기통모형 ··························356 THEMA 16 정책결정Ⅷ:사이버네틱스 모형 ·················358 THEMA 17 정책결정Ⅸ:Allison 모형 ··························360 THEMA 18 기타 정책결정 유형 ········366 CHAPTER 04 정책집행론 370 체계도 / 370 THEMA 01 집행연구의 전개과정 ······371 THEMA 02 하향적 접근방법 ·············374 02-1 Sabatier & Mazmanian의 정책집행의 성공요인 ········377 THEMA 03 상향적 접근방법 ·············379 03-1 Lipsky의 일선관료제 ·······························382 03-2 하향적 집행과 상향적 집행의 비교 ······384 THEMA 04 통합적 접근방법 ·············387 THEMA 05 정책결정자와 정책집행자의 관계 ·············393 THEMA 06 정책집행의 성공 조건 ·······························395 THEMA 07 정책순응과 정책불응 ······397 THEMA 08 정책학습 ············400 THEMA 09 정책변동 ············402 THEMA 10 정책갈등 ············405 CHAPTER 05 정책평가론 407 체계도 / 407 THEMA 01 정책평가의 의의 ·············408 THEMA 02 정책평가의 유형 ·············411 THEMA 03 인과모형의 이해 ·············415 THEMA 04 정책평가의 구성 논리 ·······························417 THEMA 05 정책평가 실험설계 ··········420 THEMA 06 평가의 타당도 ·················425 06-1 타당도 저해 요인 ··········427 THEMA 07 평가의 신뢰도 ·················431 THEMA 08 정부업무평가 기본법 ······433 CHAPTER 06 기획론과 정책결정요인론 438 체계도 / 438 THEMA 01 기획론 ···················439 THEMA 02 정책결정요인론 ···············441   PART03 조직론 CHAPTER 01 조직과 조직이론 446 체계도 / 446 THEMA 01 조직과 조직이론 ·············447 THEMA 02 Waldo의 조직이론 ·········450 THEMA 03 Van de ven의 거시조직이론 ··················452 THEMA 04 Scott의 조직이론 ···········458 CHAPTER 02 조직구조의 이해 463 체계도 / 463 THEMA 01 고전적 조직구조 원리 ·······························464 01-1 조직의 통합 및 조정 ·······························469 THEMA 02 계선과 참모 ·······471 THEMA 03 조직의 구조적 변수 ········473 03-1 기계적 조직과 유기적 조직 ····················477 03-2 조직구조 유형 ···············479 THEMA 04 조직의 상황변수⑴-규모 ····························483 THEMA 05 조직의 상황변수⑵-기술 ····························484 THEMA 06 조직의 상황변수⑶-환경 ····························490 06-1 Mintzberg의 복수국면접근법 ··················493 THEMA 07 Weber의 관료제론 ········498 THEMA 08 탈관료제 조직이론 ··········506 08-1 탈관료제 이론 모형 ································508 THEMA 09 애드호크라시(Adhocracy) ·······················511 THEMA 10 팀(Team) 조직 ···············513 THEMA 11 네트워크(Network) 조직 ·························516 THEMA 12 매트릭스(Matrix) 조직 ·····························518 THEMA 13 학습조직 ············520 THEMA 14 기타 탈관료제 모형 ········522 CHAPTER 03 조직과 인간 528 체계도 / 528 THEMA 01 동기부여이론의 개관 ······530 01-1 공공(공직)서비스 동기 ·····························533 THEMA 02 전통적 이론과 인간관 ·······························536 02-1 Maslow와 Alderfer의 이론 ·····················539 02-2 Herzberg의 욕구충족요인이원론 ···········542 02-3 McClelland의 성취동기이론 ···················544 02-4 X·Y이론과 성숙·미성숙인 ······················546 02-5 기타 내용(욕구)이론 ································548 THEMA 03 과정이론의 개관 ·············550 03-1 Adams의 공정성이론 ·······························551 03-2 기대이론 ··········552 03-3 Locke의 목표설정이론 ····························555 03-4 학습이론 ········556 03-5 Hackman과 Oldham의 직무특성이론 ··························561 THEMA 04 리더십이론 ·······563 04-1 Fiedler의 상황결정이론 ···························565 04-2 Evans, House, Mitchell의 경로-목표이론 ··················567 04-3 리더십의 생애주기이론 ····························571 04-4 리더십 대체물 접근법 ·····························573 04-5 현대적 리더십이론 ········575 THEMA 05 권력과 권위 ·······580 THEMA 06 조직시민행동 ···················583 CHAPTER 04 조직의 효과성 관리 585 체계도 / 585 THEMA 01 조직의 효과성 측정 ········586 01-1 경쟁적 가치접근법 ·······590 THEMA 02 목표에 의한 관리 ···········592 THEMA 03 성과관리와 균형성과표 ·····························595 THEMA 04 총체적 품질관리 ·············600 THEMA 05 기타 조직관리 기법 ········603 THEMA 06 조직진단 ············606 THEMA 07 조직발전 ············609 THEMA 08 변화관리 ············614 THEMA 09 갈등관리 ············618 THEMA 10 조직문화 ············624 THEMA 11 의사전달(커뮤니케이션) ·····························629 THEMA 12 행정PR ··············635 CHAPTER 05 우리나라 공공조직 636 체계도 / 636 THEMA 01 정부조직 ············637 THEMA 02 위원회 조직 ·······645 THEMA 03 공공기관 ············647 THEMA 04 책임운영기관 ···················651 THEMA 05 지방공기업법 ···················656     2권   PART04 인사행정론 CHAPTER 01 인사행정의 기초 14 체계도 / 14 THEMA 01 인사행정의 의의 ················15 THEMA 02 엽관주의와 실적주의 ········18 THEMA 03 적극적 인사행정 ················24 03-1 대표관료제 ·········26 THEMA 04 중앙인사기관 ·······30 04-1 중앙인사기관의 실제 ······34 THEMA 05 직업공무원제도 ··················38 CHAPTER 02 공직구조의 체계 42 체계도 / 42 THEMA 01 폐쇄형과 개방형 임용 ······43 01-1 개방형 직위와 공모 직위 ·························45 THEMA 02 계급제와 직위분류제 ········48 02-1 직위분류제의 수립 과정 ···························52 THEMA 03 우리나라 공직분류 ············59 THEMA 04 공직 분류의 변화 ··············64 THEMA 05 고위공무원단 제도 ············68 CHAPTER 03 인적자원관리 73 체계도 / 73 THEMA 01 공무원의 모집 ···················74 THEMA 02 공무원의 선발 ···················78 02-1 선발시험의 효용성 확보 ···························80 THEMA 03 공무원의 능력발전 ············84 03-1 역량기반 인적자원관리 ······························87 03-2 경력개발 프로그램 ··········92 THEMA 04 공무원의 근무성적평정 ································94 04-1 근무성적평정의 오류 ······99 04-2 우리나라의 성과평가 ·······························102 04-3 다면평가제도 ··················107 THEMA 05 공무원의 사기 ·················108 05-1 공무원 보수 ······116 05-2 총액인건비 및 기준인건비제도 ················121 05-3 공무원연금 ·······124 05-4 승진 ········129 CHAPTER 04 공무원의 권리와 의무 132 체계도 / 132 THEMA 01 공무원의 신분보장 ··········133 01-1 공무원의 신분변경 ········135 THEMA 02 고충처리와 소청심사 ······138 THEMA 03 공무원단체 ·········140 THEMA 04 공무원의 정치적 중립 ·······························145 THEMA 05 공무원의 의무 ·················147 05-1 국가(지방)공무원법의 의무 ······················149 05-2 공직자윤리법의 의무 ································151 05-3 부패방지 및 국민권익위원회 설치와 운영에 관한 법률 ··············156 05-4 부정청탁 및 금품 등 수수의 금지에 관한 법률 ·······164 THEMA 06 공무원의 징계 ·················170   PART05 행정환류론 CHAPTER 01 행정윤리와 행정책임 176 체계도 / 176 THEMA 01 행정윤리의 이해 ·············178 THEMA 02 공무원 행동강령 ·············181 02-1 행정윤리와 이해충돌의 방지 ··················183 THEMA 03 공직부패 유형 ·················185 THEMA 04 행정책임 ············188 THEMA 05 행정통제의 이해 ·············191 05-1 행정통제의 유형 ············193 CHAPTER 02 행정개혁론 199 체계도 / 199 THEMA 01 행정개혁 일반론 ·············200 THEMA 02 행정개혁 접근방법 ··········202 THEMA 03 행정개혁의 저항과 극복방안 ····················208 THEMA 04 선진국 행정개혁 흐름 ·······························210 THEMA 05 우리나라의 행정개혁 ······213 05-1 정부 3.0 개혁 ················216 CHAPTER 03 지식정보사회와 행정 222 체계도 / 222 THEMA 01 지식정보사회와 행정 ······223 THEMA 02 지식정보사회와 정책 ······227 THEMA 03 지식정보사회와 지식관리 ··························236 THEMA 04 전자정부의 발전 ·············241 04-1 전자정부와 생산성 향상 ·························248 04-2 전자정부와 민주성 향상 ··························251 THEMA 05 지능정보사회와 4차 산업혁명 ··················253   PART06 재무행정론 CHAPTER 01 재무행정의 기초 264 체계도 / 264 THEMA 01 정부재정의 이해 ·············266 01-1 예산의 종류⑴-재원별 유형 ····················271 01-2 예산의 종류⑵-제출시기 및 불성립 시 예산 ··············278 01-3 예산의 종류⑶-조세지출예산제도 ··········280 01-4 예산의 종류⑷-성인지예산제도 ·············283 01-5 예산의 종류⑸-자본예산제도 ·················285 THEMA 02 예산의 기능 ·······287 THEMA 03 재정민주주의 ···················290 THEMA 04 예산관련 조직 ·················292 THEMA 05 예산과 법률 ·······294 05-1 국가재정법 ······300 THEMA 06 예산의 원칙 ·······305 CHAPTER 02 예산과정론 308 체계도 / 308 THEMA 01 예산의 편성 ·······310 01-1 총액배분자율편성 예산 ····························314 01-2 예산편성 전략과 예산사정 전략 ·············317 THEMA 02 예산심의과정 ···················319 THEMA 03 예산집행과정 ···················322 03-1 예산집행의 통제방안 ·······························325 03-2 예산집행의 신축성 확보방안 ··················327 THEMA 04 결산 및 회계검사 ···········333 CHAPTER 03 정부회계 338 체계도 / 338 THEMA 01 단식부기와 복식부기 ······339 THEMA 02 현금주의와 발생주의 ······341 THEMA 03 정부의 재무제표 ·············345 CHAPTER 04 예산결정이론과 예산제도의 발달 348 체계도 / 348 THEMA 01 예산결정이론 ···················350 01-1 자원의 희소성과 예산 ·····························357 THEMA 02 예산의 분류 ·······359 THEMA 03 예산제도의 발달 ·············366 03-1 품목별예산제도 ·············367 03-2 성과주의예산제도 ··········370 03-3 계획예산제도 ·················372 03-4 영기준예산제도 ··············377 03-5 정치관리형 예산제도 ·······························382 03-6 신성과주의예산제도 ······383 THEMA 04 우리나라의 재정개혁 ······387 04-1 재정성과관리제도 ·········389 04-2 프로그램예산제도 ··········392 THEMA 05 통합재정(통합예산) ·········395 THEMA 06 국가채무관리 ···················400 THEMA 07 조달행정 ············403   PART07 지방행정론 CHAPTER 01 지방행정의 기초 408 체계도 / 408 THEMA 01 지방행정의 이해 ·············410 01-1 특별지방행정기관 ··········412 THEMA 02 지방자치의 개념 ·············414 02-1 지방자치의 계보 ············417 THEMA 03 지방자치의 근거 - 티부 모형 ····················419 THEMA 04 자치권 ··············421 04-1 자치입법권：조례와 규칙 ·······················422 THEMA 05 지방자치의 흐름 ·············426 THEMA 06 지방자치의 역사 ·············429 CHAPTER 02 지방자치와 주민참여 439 체계도 / 439 THEMA 01 주민참여의 의의 ·············440 THEMA 02 주민투표제도 ···················443 THEMA 03 주민소환제도 ···················447 THEMA 04 주민감사청구 ···················450 THEMA 05 주민소송제도 ···················452 THEMA 06 주민발안(발의)제도 ·········454 CHAPTER 03 지방자치단체의 기관 457 체계도 / 457 THEMA 01 지방자치단체 기관구성 형태 ····················458 THEMA 02 지방자치단체 집행기관 ·····························460 THEMA 03 지방자치단체 의결기관 ·····························463 03-1 지방의회 회의 ···············467 THEMA 04 지역경찰제도 ···················469 THEMA 05 지역교육자치 ···················470 CHAPTER 04 지방행정의 구조와 구역 471 체계도 / 471 THEMA 01 지방자치단체 유형 ··········472 THEMA 02 지방자치단체 계층 구조 ···························476 THEMA 03 특별지방자치단체 ············478 THEMA 04 지방자치단체 구역 ··········480 04-1 지방자치단체 구역 개편 ··························481 THEMA 05 지방자치단체 사무배분 ·····························482 05-1 지방자치단체 사무의 귀속 ······················484 CHAPTER 05 정부 간 관계와 광역행정 488 체계도 / 488 THEMA 01 정부 간 관계모형 ···········489 THEMA 02 중앙정부와 지방정부 간 관계 ··················494 THEMA 03 지방정부 간 분쟁조정 ·······························500 THEMA 04 광역행정 ············502 04-1 광역행정 처리방식 ·······504 04-2 우리나라의 광역행정 ·······························506 CHAPTER 06 지방재정 510 체계도 / 510 THEMA 01 지방재정의 기초 ·············512 THEMA 02 자주재원⑴ - 지방세 ········514 THEMA 03 자주재원⑵ - 세외수입 ·······························518 THEMA 04 지방재정 조정제도 ··········522 04-1 의존재원⑴-지방교부세 ···························524 04-2 의존재원⑵-국고보조금 ··························528 04-3 의존재원⑶-조정교부금 ···························531 THEMA 05 지방채 ············532 THEMA 06 지방재정진단지표 ············535 THEMA 07 지방재정법 ·········537

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